IT support for medical and dental practices in Asheville and Western NC.
Appointments, staff access, workstations, and practice software all have to work together. N45 helps independent medical and dental practices in Western North Carolina make office technology more dependable and easier to manage.
Small gaps become busy-day problems.
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Staff and vendor access
Make onboarding, offboarding, and vendor access easier to track across accounts and office devices.
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Front-desk continuity
Support the computers, connectivity, and recovery steps that help scheduling and administrative work continue.
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Documented handoffs
Coordinate with EHR, imaging, and dental practice-software vendors without leaving responsibility unclear.
Give your team a dependable technology foundation.
N45 can support office computers, Microsoft 365, network and Wi-Fi, identity, backups, and vendor coordination. We define service boundaries with your practice and its clinical-software providers before work begins.
Technology safeguards can support a practice’s HIPAA security program, but no single IT service establishes compliance. If a project involves protected health information, scope, access, and any required business associate agreement are addressed before access.
A clear first step for Microsoft 365.
For teams of roughly 5–25 users, N45's $495 prepaid, read-only Microsoft 365 Security Triage checks sign-in protection, former users' access, forwarding, sharing, sender verification, and backup coverage. You receive a plain-English scorecard and five prioritized actions within 24 hours of the review.
We start with a 15-minute fit call. Booking does not purchase the review, and no settings are changed during it.
Start the $495 security review →A practical checklist for your team
Clarify which provider owns the next step when workstations, staff accounts, or practice software interrupt the front desk.
Front-desk workstation and vendor handoffsQuestions before we talk?
What happens before support work starts?
We agree on the systems, tasks, service hours, response expectations, and vendor responsibilities in scope before work starts. A focused project can begin with account cleanup, documentation, or a Microsoft 365 review. Ongoing support and daytime coverage are defined separately for your practice.
Can you support our EHR or dental software?
We coordinate with the application vendor and support the devices, accounts, network, and access around the software. Product-specific changes are planned with the vendor and your practice.
Is the $495 Microsoft 365 review a HIPAA risk analysis?
No. It is a read-only review of Microsoft 365 settings for roughly 5–25 users, with a scorecard and five prioritized actions. A full risk analysis covers a broader environment and requires separate scope.